How To Fix FARR_MSG_CUSTOM019 - Customer &1 of perf. oblig. &2 is not created in company code &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FARR_MSG_CUSTOM - Customizable Messages for Revenue Accounting

• Message number: 019

• Message text: Customer &1 of perf. oblig. &2 is not created in company code &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FARR_MSG_CUSTOM019 - Customer &1 of perf. oblig. &2 is not created in company code &3 ?

  The SAP error message FARR_MSG_CUSTOM019 indicates that a customer for a performance obligation (perf. oblig.) has not been created in the specified company code. This error typically arises in the context of SAP's Revenue Accounting and Reporting (RAR) module, which is used for managing revenue recognition in compliance with accounting standards.
  Cause:
  
  Missing Customer Master Data: The customer master data for the specified customer does not exist in the company code.
  Incorrect Configuration: The configuration settings for the performance obligation or the customer may not be set up correctly.
  Data Migration Issues: If data was migrated from another system, there may have been issues that resulted in missing customer records.
  Company Code Assignment: The customer may not be assigned to the specified company code in the customer master data.
  
  Solution:
  
  
  Create Customer Master Data:
  
  Navigate to the customer master data transaction (e.g., XD01 for general data, FD01 for company code data).
  Create the customer for the specified company code if it does not exist.
  
  
  
  Check Customer Assignment:
  
  Ensure that the customer is assigned to the correct company code. You can check this in the customer master data.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the RAR module to ensure that the performance obligation is correctly set up and linked to the customer.
  
  
  
  Data Migration Review:
  
  If this issue arose after a data migration, review the migration process to ensure that all necessary customer data was transferred correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or updates.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, XD03 for customer master data management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Authorization: Ensure that you have the necessary authorizations to create or modify customer master data.
  Testing: After making changes, test the process again to ensure that the error is resolved.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the RAR module for further assistance.