How To Fix FARR_FOUNDATION565 - Customer &1, comp. code &2, rule group '&3': retention start is &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FARR_FOUNDATION - Revenue Accounting - Foundation

  • Message number: 565

  • Message text: Customer &1, comp. code &2, rule group '&3': retention start is &4

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message FARR_FOUNDATION565 - Customer &1, comp. code &2, rule group '&3': retention start is &4 ?

    The SAP error message FARR_FOUNDATION565 typically relates to issues in the Asset Accounting (FI-AA) module, specifically concerning the retention start date for a customer or company code in the context of asset management. Here’s a breakdown of the components of the error message and potential solutions:

    Cause of the Error

    1. Retention Start Date Issue: The error indicates that there is a problem with the retention start date for the specified customer and company code. This could mean that the retention start date is either not set, incorrectly set, or falls outside of the acceptable range defined in the system.
    2. Configuration Issues: There may be configuration issues in the asset accounting settings, particularly in the rule group settings that govern retention periods.
    3. Data Inconsistencies: There could be inconsistencies in the master data for the customer or company code that are causing the system to reject the retention start date.

    Solution

    1. Check Retention Start Date: Verify the retention start date for the customer and company code in question. Ensure that it is set correctly and falls within the expected range.

      • Navigate to the relevant customer master data and check the retention settings.
      • Ensure that the date is not in the past or set to a date that is not valid according to your business rules.
    2. Review Configuration Settings:

      • Go to the configuration settings for Asset Accounting and check the rule group settings related to retention periods.
      • Ensure that the rule group is correctly defined and that the retention periods are set up according to your business requirements.
    3. Data Consistency Check:

      • Run data consistency checks for the customer and company code to identify any discrepancies.
      • Use transaction codes like OB52 to check for any open periods that might affect the retention start date.
    4. Consult Documentation: Review SAP documentation or notes related to the FARR_FOUNDATION565 error for any specific guidance or updates that may apply to your version of SAP.

    5. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any steps you have already taken.

    Related Information

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as AS01 (Create Asset), AS02 (Change Asset), and AS03 (Display Asset) to manage asset-related data.
    • SAP Notes: Check for any SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the issue related to the FARR_FOUNDATION565 error message in SAP.

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