How To Fix FARR_ACCR_MAIN312 - The system received data of performance obligations.

SAP Error Message - Details

• Message type: E = Error

• Message class: FARR_ACCR_MAIN - Revenue Accounting - Accrual Management

• Message number: 312

• Message text: The system received data of performance obligations.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FARR_ACCR_MAIN312 - The system received data of performance obligations. ?

  The SAP error message FARR_ACCR_MAIN312 typically indicates an issue related to the processing of performance obligations in the context of revenue recognition. This error can occur in the SAP S/4HANA system, particularly when dealing with the Revenue Accounting and Reporting (RAR) module.
  Cause:
  The error message FARR_ACCR_MAIN312 suggests that the system has received data related to performance obligations that it cannot process correctly. This can happen due to several reasons, including:
  
  Data Inconsistency: There may be inconsistencies in the data related to performance obligations, such as missing or incorrect entries.
  Configuration Issues: The configuration settings for revenue recognition or performance obligations may not be set up correctly.
  Missing Master Data: Required master data (e.g., customer, contract, or product data) may be missing or incomplete.
  Incorrect Posting Logic: The logic used for posting performance obligations may not align with the expected processes in the system.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Review the data related to performance obligations to ensure that all required fields are populated correctly.
  Look for any inconsistencies or missing entries in the relevant tables.
  
  
  
  Review Configuration:
  
  Verify the configuration settings for revenue recognition and performance obligations in the SAP system.
  Ensure that the settings align with your business processes and requirements.
  
  
  
  Validate Master Data:
  
  Check if all necessary master data is available and correctly maintained in the system.
  Ensure that customer, contract, and product data are complete and accurate.
  
  
  
  Analyze Logs and Traces:
  
  Use transaction codes like SLG1 (Application Log) to check for detailed logs related to the error.
  Analyze the logs to identify any specific issues or patterns that may lead to the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the FARR module for any known issues or additional troubleshooting steps.
  
  
  
  Engage SAP Support:
  
  If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FARR: Revenue Accounting and Reporting
  SLG1: Application Log
  SE11: Data Dictionary (to check table structures)
  
  
  
  SAP Notes: Search for SAP Notes related to FARR and performance obligations for any patches or updates that may address the issue.
  
  
  Training and Documentation: Ensure that users involved in revenue recognition processes are adequately trained and have access to relevant documentation.
  
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.