How To Fix FAR_POSTING_RULES077 - Customer &1 does not exist, please enter a valid customer.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FAR_POSTING_RULES - AR Posting Rules

  • Message number: 077

  • Message text: Customer &1 does not exist, please enter a valid customer.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FAR_POSTING_RULES077 - Customer &1 does not exist, please enter a valid customer. ?

    The SAP error message FAR_POSTING_RULES077 indicates that the system cannot find the specified customer in the database. This typically occurs when trying to post a transaction related to a customer that has not been created or has been deleted.

    Cause:

    1. Non-Existent Customer: The customer number you are trying to use does not exist in the system.
    2. Incorrect Customer Number: There may be a typo or formatting issue in the customer number entered.
    3. Customer Deactivation: The customer might have been deactivated or marked as inactive in the system.
    4. Data Synchronization Issues: If your system is integrated with other systems, there may be a delay or issue in data synchronization.

    Solution:

    1. Verify Customer Number: Double-check the customer number you are entering for any typos or formatting errors.
    2. Check Customer Master Data: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial) to verify if the customer exists in the system.
    3. Create Customer: If the customer does not exist, you may need to create a new customer using transaction codes XD01 (Create Customer) or FD01 (Create Customer - Financial).
    4. Reactivate Customer: If the customer exists but is inactive, you may need to reactivate it. This can typically be done in the customer master data screen.
    5. Consult with IT or SAP Support: If you suspect a data synchronization issue or if you are unsure about the status of the customer, consult with your IT department or SAP support team for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for customer management, such as XD01, XD02, XD03, FD01, FD02, and FD03.
    • Authorization: Ensure you have the necessary authorizations to view or modify customer data.
    • Documentation: Refer to SAP documentation or help files for more detailed instructions on managing customer data.
    • Error Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to resolve the error and successfully process your transaction.

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