How To Fix FAR_MAN_BS_MSG027 - Customer &1 does not exist (item &2).


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FAR_MAN_BS_MSG -

  • Message number: 027

  • Message text: Customer &1 does not exist (item &2).

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FAR_MAN_BS_MSG027 - Customer &1 does not exist (item &2). ?

    The SAP error message FAR_MAN_BS_MSG027 indicates that the system cannot find a customer record for the specified customer ID in the context of a specific item. This error typically occurs in the context of financial accounting or asset management processes, where customer data is required for transactions or reporting.

    Cause:

    1. Non-Existent Customer: The customer ID specified in the transaction does not exist in the SAP database.
    2. Data Inconsistency: There may be inconsistencies in the data, such as the customer being deleted or not properly created.
    3. Incorrect Input: The customer ID may have been entered incorrectly, leading to the system not being able to find the record.
    4. Authorization Issues: The user may not have the necessary permissions to view the customer data.
    5. Configuration Issues: There may be configuration settings in the system that are preventing the customer from being recognized.

    Solution:

    1. Verify Customer ID: Check the customer ID entered in the transaction to ensure it is correct. You can do this by searching for the customer in the customer master data.
    2. Check Customer Master Data: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial) to verify if the customer exists in the system.
    3. Create Customer: If the customer does not exist, you may need to create a new customer record using transaction codes XD01 (Create Customer) or FD01 (Create Customer - Financial).
    4. Review Authorizations: Ensure that the user has the necessary authorizations to access customer data. This may involve checking user roles and permissions.
    5. Consult with IT Support: If the issue persists, it may be necessary to consult with your SAP support team or IT department to investigate any underlying configuration issues or data integrity problems.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for customer management, such as XD01, XD02, XD03, FD01, FD02, and FD03.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation related to customer master data management and error handling for further insights.

    By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.

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