How To Fix FAR_IPF_MSG021 - An error occurred when retrieving data from KPRO. Error code &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: FAR_IPF_MSG - Message Class for Manage Incoming Payment Files app

• Message number: 021

• Message text: An error occurred when retrieving data from KPRO. Error code &1.

What causes this issue?

Data could not be retrieved from content repository due to an error.

System Response

System response is shown as an error code.
Error code 1: Document requested does not exist in content repository.
Error code 2: You do not have sufficient authorization to retrieve data
from content repository.
Error code 3: Internal error.

How to fix this error?

In case of error code 3 you can try to reprocess file or upload it anew.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FAR_IPF_MSG021 - An error occurred when retrieving data from KPRO. Error code &1. ?

  The SAP error message FAR_IPF_MSG021 indicates that there was an issue retrieving data from KPRO (Knowledge Provider), which is SAP's document management system. The error code that follows the message can provide more specific information about the nature of the problem.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between the SAP application server and the KPRO server.
  Authorization Issues: The user may not have the necessary permissions to access the KPRO documents.
  Configuration Issues: There may be misconfigurations in the KPRO settings or in the document management system.
  Data Corruption: The documents or data being accessed may be corrupted or not properly indexed.
  System Performance: High load on the system or KPRO server may lead to timeouts or failures in data retrieval.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the KPRO server is stable and functioning properly.
  Review Authorizations: Verify that the user has the necessary authorizations to access the KPRO documents. This can be done by checking the user roles and permissions in the SAP system.
  Configuration Review: Check the KPRO configuration settings in the SAP system. Ensure that the KPRO is properly set up and that all necessary parameters are correctly configured.
  Data Integrity Check: Perform a check on the documents stored in KPRO to ensure they are not corrupted. This may involve running consistency checks or re-indexing the documents.
  Monitor System Performance: Check the performance of both the SAP system and the KPRO server. If there are performance issues, consider optimizing the system or increasing resources.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error message. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for KPRO and document management for more detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Error Code Analysis: If the error code provided in the message is known, look it up in SAP's documentation or support resources for more specific troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.