How To Fix FAGL_FCC007 - User has no e-mail address; check the master data

SAP Error Message - Details

• Message type: E = Error

• Message class: FAGL_FCC - Messages for Closing Cockpit

• Message number: 007

• Message text: User has no e-mail address; check the master data

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FAGL_FCC007 - User has no e-mail address; check the master data ?

  The SAP error message FAGL_FCC007 indicates that a user is attempting to perform an action that requires an email address to be associated with their user profile, but no email address has been defined in the master data for that user. This error typically arises in the context of financial closing cockpit (FCC) processes or other functionalities that require notifications or communications via email.
  Cause:
  The primary cause of this error is that the user profile in the SAP system does not have an email address assigned. This can happen for several reasons:
  
  The user was created without an email address.
  The email address was removed or not updated in the user master data.
  There may be a configuration issue or a missing integration with the user management system.
  
  Solution:
  To resolve the FAGL_FCC007 error, you need to ensure that the user has a valid email address in their master data. Here are the steps to do this:
  
  
  Access User Master Data:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the username that is generating the error and click on the "Display" button.
  
  
  
  Check Email Address:
  
  Navigate to the "Address" tab.
  Look for the "E-mail" field. If it is empty, you need to enter a valid email address.
  
  
  
  Update Email Address:
  
  If the email address is missing, enter a valid email address in the "E-mail" field.
  Save the changes.
  
  
  
  Verify Changes:
  
  After saving, you can log out and log back in or ask the user to do so to ensure that the changes take effect.
  
  
  
  Test the Functionality:
  
  Have the user attempt the action again that previously resulted in the error to confirm that the issue has been resolved.
  
  
  
  Related Information:
  
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to perform the actions they are attempting. Sometimes, missing authorizations can also lead to errors.
  Email Notifications Configuration: If your organization uses email notifications for various processes, ensure that the email server settings in SAP are correctly configured.
  User Management Best Practices: Regularly review user master data to ensure that all required fields, including email addresses, are filled out correctly to avoid similar issues in the future.
  
  If the problem persists after following these steps, it may be necessary to consult with your SAP Basis or security team to investigate further, as there could be underlying issues with user management or system configuration.