How To Fix FAGL_DB020 - Inconsistency: Items not found in general ledger view

SAP Error Message - Details

• Message type: E = Error

• Message class: FAGL_DB - Messages for Package FAGL_DB_PERSISTENCY

• Message number: 020

• Message text: Inconsistency: Items not found in general ledger view

What causes this issue?

For line item &V1&/&V2& (fiscal year &V3&, company code &V4&), there are
no corresponding records in the general ledger view. The data is
inconsistent.

System Response

Processing is terminated.

How to fix this error?

Contact SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FAGL_DB020 - Inconsistency: Items not found in general ledger view ?

  The SAP error message FAGL_DB020 indicates an inconsistency in the financial data, specifically that certain items cannot be found in the general ledger view. This error typically arises during processes such as posting, reporting, or when running certain transactions that involve the general ledger.
  Cause:
  
  Data Inconsistency: The most common cause of this error is a mismatch or inconsistency between the line items in the general ledger and the corresponding entries in the sub-ledgers or other related tables.
  Missing Entries: There may be missing entries in the general ledger for transactions that have been posted, leading to discrepancies.
  Incorrect Configuration: Configuration issues in the financial accounting module can also lead to this error, especially if the settings for document types, account types, or posting periods are not aligned.
  Data Migration Issues: If data was migrated from another system or during an upgrade, inconsistencies may arise if the migration was not performed correctly.
  
  Solution:
  
  Check for Missing Entries: Use transaction codes like FBL3N (Display G/L Account Line Items) to check if the entries exist in the general ledger. If they are missing, you may need to re-post the transactions.
  Run Consistency Checks: Use transaction FAGL_CHECK to run consistency checks on the general ledger. This can help identify and rectify inconsistencies.
  Review Configuration: Check the configuration settings in the Financial Accounting module to ensure that everything is set up correctly. This includes reviewing document types, account types, and posting periods.
  Reconcile Sub-ledgers: Ensure that all sub-ledgers (like accounts payable, accounts receivable) are reconciled with the general ledger. Any discrepancies should be investigated and resolved.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that can resolve the issue.
  Data Repair: In some cases, you may need to manually correct the data or use specific SAP tools to repair the inconsistencies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL3N, FAGLBALN, and FAGL_CHECK for troubleshooting.
  SAP Documentation: Refer to SAP Help documentation for detailed information on financial accounting and troubleshooting common errors.
  Support Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation, as they can analyze the underlying database and application logs for more detailed diagnostics.