How To Fix FAGL_COFI004 - Real-time integration with FI: Balance of FI document is not zero

SAP Error Message - Details

• Message type: E = Error

• Message class: FAGL_COFI - Messages for Real-Time Integration CO->FI

• Message number: 004

• Message text: Real-time integration with FI: Balance of FI document is not zero

What causes this issue?

The CO document <ZH>cannot</> be transferred into Financial Accounting
because the balance in company code &V1& is <ZH>not</> zero.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check your settings for the real-time integration of Controlling with
Financial Accounting. It is possible that some lines in the CO document
are not transferred to Financial Accounting as a result of these
settings.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FAGL_COFI004 - Real-time integration with FI: Balance of FI document is not zero ?

  The SAP error message FAGL_COFI004 indicates that there is an issue with the real-time integration between the General Ledger (FI) and the Controlling (CO) modules. Specifically, it means that the balance of a Financial Accounting (FI) document is not zero, which is a requirement for the integration to proceed correctly.
  Cause:
  
  Unbalanced Document: The most common cause of this error is that the FI document being processed has a non-zero balance. This can happen if there are missing or incorrect postings in the document.
  Incorrect Configuration: There may be configuration issues in the integration settings between FI and CO.
  Open Items: There could be open items in the FI document that have not been cleared, leading to a non-zero balance.
  Currency Differences: If there are currency conversions involved, discrepancies may arise that lead to a non-zero balance.
  
  Solution:
  
  
  Check the FI Document: 
  
  Go to the transaction code FB03 (Display Document) and enter the document number to review the details.
  Ensure that all line items are correctly posted and that the total debits equal the total credits.
  
  
  
  Clear Open Items: 
  
  If there are open items, you may need to clear them using transaction code F-32 (Clear Customer) or F-44 (Clear Vendor) depending on the nature of the document.
  
  
  
  Review Configuration: 
  
  Check the configuration settings for real-time integration between FI and CO. This can be done in the SPRO transaction under the relevant sections for Financial Accounting and Controlling.
  
  
  
  Repost the Document: 
  
  If the document is incorrect, you may need to reverse it and repost it correctly to ensure that the balance is zero.
  
  
  
  Check for Currency Issues: 
  
  If currency conversion is involved, ensure that the exchange rates are correctly maintained and that the document is balanced in the local currency.
  
  
  
  Consult SAP Notes: 
  
  Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  FB03: Display Document
  F-32: Clear Customer
  F-44: Clear Vendor
  SPRO: Customizing Implementation Guide
  
  
  
  Documentation: 
  
  Review SAP documentation related to real-time integration between FI and CO for best practices and configuration guidelines.
  
  
  
  Support: 
  
  If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  By addressing the underlying causes of the non-zero balance in the FI document, you should be able to resolve the FAGL_COFI004 error and ensure proper integration between the FI and CO modules.