How To Fix FAGL_CLOCO007 - User has no e-mail address; check the master data

SAP Error Message - Details

• Message type: E = Error

• Message class: FAGL_CLOCO - Messages for Closing Cockpit

• Message number: 007

• Message text: User has no e-mail address; check the master data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FAGL_CLOCO007 - User has no e-mail address; check the master data ?

  The SAP error message FAGL_CLOCO007 indicates that a user is attempting to perform an action that requires an email address to be associated with their user profile, but no email address has been set up in the master data for that user. This error typically arises in the context of financial closing operations or when notifications are sent out regarding financial processes.
  Cause:
  The primary cause of this error is that the user profile in the SAP system does not have an email address assigned. This can happen for several reasons:
  
  The user was created without an email address.
  The email address was removed or not updated in the user master data.
  There may be a configuration issue in the user management settings.
  
  Solution:
  To resolve the FAGL_CLOCO007 error, follow these steps:
  
  
  Check User Master Data:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID that is encountering the error and click on the "Display" button.
  Navigate to the "Address" tab and check if an email address is filled in the "E-mail" field.
  
  
  
  Update Email Address:
  
  If the email address is missing, you can add it directly in the "Address" tab.
  If you do not have the necessary permissions to change user data, contact your SAP administrator or the person responsible for user management in your organization.
  
  
  
  Save Changes:
  
  After entering the email address, save the changes to the user profile.
  
  
  
  Test the Functionality:
  
  After updating the email address, try to perform the action that previously resulted in the error to ensure that the issue has been resolved.
  
  
  
  Related Information:
  
  User Roles and Authorizations: Ensure that the user has the appropriate roles and authorizations to perform the actions they are attempting. Sometimes, missing authorizations can lead to similar errors.
  Email Notifications Configuration: If your organization uses email notifications for financial closing processes, ensure that the email server settings in SAP are correctly configured.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message. You can search for notes in the SAP Support Portal.
  
  By following these steps, you should be able to resolve the FAGL_CLOCO007 error and ensure that the user can proceed with their tasks without further issues.