How To Fix F9310 - &1 &2 is in an archive that cannot be accessed

SAP Error Message - Details

• Message type: E = Error

• Message class: F9 - Messages from all FI Archiving and Deletion Programs

• Message number: 310

• Message text: &1 &2 is in an archive that cannot be accessed

What causes this issue?

&V1& &V2& is in archive &V3&, which cannot be accessed at the moment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The archive file might not be named in the file system, or it may have
been removed from the file system. Part of your file system may not be
connected at this time, or you might not have access to this part of
the file system.
Check the archive path specified in Archive Management.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F9310 - &1 &2 is in an archive that cannot be accessed ?

  The SAP error message F9310 indicates that a specific document (identified by &1 and &2) is in an archive that cannot be accessed. This typically occurs when the system is trying to retrieve a financial document (like an invoice or payment) that has been archived, but the archive is either not available or not properly configured.
  Causes:
  
  Archive Not Available: The archive file may not be present in the expected location, or it may have been deleted or moved.
  Authorization Issues: The user may not have the necessary permissions to access the archive.
  Configuration Issues: The archiving configuration in SAP may not be set up correctly, leading to issues in accessing archived documents.
  Database Issues: There may be issues with the database that prevent access to the archive.
  System Errors: There could be temporary system errors or inconsistencies that are causing the issue.
  
  Solutions:
  
  
  Check Archive Availability:
  
  Verify that the archive file exists in the designated archive directory. You can check the archive management settings in transaction SARA.
  
  
  
  Review Authorization:
  
  Ensure that the user has the necessary authorizations to access archived documents. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Check Archiving Configuration:
  
  Review the archiving configuration settings in transaction SARA. Ensure that the archiving object related to the document type is correctly configured.
  
  
  
  Database Check:
  
  If there are database issues, consult with your database administrator to check for any inconsistencies or errors that may be affecting access to the archive.
  
  
  
  System Logs:
  
  Check the system logs (transaction SM21) for any related error messages that might provide more context about the issue.
  
  
  
  Re-archive if Necessary:
  
  If the archive is corrupted or missing, you may need to re-archive the documents if they are still available in the database.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SARA: Archive Administration
  SARI: Archive Information System
  SE11: Data Dictionary (to check table structures)
  SM21: System Log
  SU53: Authorization Check
  
  
  
  Documentation: Refer to SAP Help documentation for archiving processes and troubleshooting steps related to archiving issues.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.