How To Fix F5A474 - Document &1 &2 &3 contains at least one item with open payment request

SAP Error Message - Details

• Message type: E = Error

• Message class: F5A - Document Editing

• Message number: 474

• Message text: Document &1 &2 &3 contains at least one item with open payment request

What causes this issue?

You are attempting to reverse document &V1& &V2& &V3&, which contains at
least one open payment request.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to reverse document &V1& &V2& &V3& and the associated
payment request contains errors, you can delete the payment request by
using the corresponding deletion report.
This makes it possible to reverse the document.

Procedure for System Administrators

INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F5A474 - Document &1 &2 &3 contains at least one item with open payment request ?

  The SAP error message F5A474 indicates that a document (such as an invoice or a payment document) contains at least one item that has an open payment request. This typically occurs in the context of financial transactions where there are pending payments associated with certain line items in the document.
  Cause:
  
  Open Payment Requests: The document you are trying to process has line items that are linked to open payment requests. This means that there are pending payments that have not yet been cleared or processed.
  Incomplete Processing: The document may not have been fully processed or cleared in the system, leading to the existence of open payment requests.
  Configuration Issues: There may be configuration settings in the SAP system that are causing the system to flag these documents incorrectly.
  
  Solution:
  
  Review Open Payment Requests: Check the line items of the document to identify which items have open payment requests. You can do this by navigating to the relevant transaction (e.g., using transaction codes like FBL1N for vendor line items or FBL3N for G/L accounts).
  Clear Open Items: If the open payment requests are valid and should be processed, ensure that they are cleared. This may involve processing payments or adjusting the relevant documents.
  Adjust Document: If the document should not have any open payment requests, you may need to adjust the document or the related transactions to resolve the issue.
  Consult with Finance Team: If you are unsure about how to proceed, consult with your finance or accounting team to understand the implications of the open payment requests and how to resolve them.
  Check Configuration: If the issue persists, it may be necessary to review the configuration settings in the SAP system to ensure that they are set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Items), FBL3N (G/L Account Line Items), and FBL5N (Customer Line Items) to investigate open items.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  Documentation: Review SAP documentation or user manuals related to financial document processing to understand the implications of open payment requests.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.