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Message type: E = Error
Message class: F5A - Document Editing
Message number: 429
Message text: Mandate & not found
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F5A429
- Mandate & not found ?The SAP error message F5A429, which states "Mandate & not found," typically occurs in the context of payment processing, particularly when dealing with direct debits or mandates in the SAP system. This error indicates that the system is unable to find a specific mandate that is required for processing a payment.
Cause:
- Missing Mandate: The mandate that is being referenced does not exist in the system. This could be due to it not being created or it being deleted.
- Incorrect Mandate Number: The mandate number being used in the transaction may be incorrect or mistyped.
- Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to the mandate not being recognized.
- Authorization Issues: The user may not have the necessary permissions to access the mandate data.
Solution:
- Check Mandate Creation: Verify if the mandate has been created in the system. You can do this by navigating to the relevant transaction (e.g., transaction code
FDM1
for creating mandates) and checking the mandate records.- Verify Mandate Number: Ensure that the mandate number being used is correct. Double-check for any typographical errors.
- Create a New Mandate: If the mandate does not exist, you may need to create a new mandate using the appropriate transaction code (e.g.,
FDM1
).- Check Data Synchronization: If you suspect data synchronization issues, check if there are any background jobs or processes that need to be run to update the data.
- Review Authorizations: Ensure that the user has the necessary authorizations to access and manage mandates. This may involve checking user roles and permissions in the SAP system.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to mandates and payment processing.
Related Information:
FDM1
(Create Mandate), FDM2
(Change Mandate), and FDM3
(Display Mandate).By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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