How To Fix F5A369 - IBAN of mandate and IBAN of partner bank type are not identical

SAP Error Message - Details

• Message type: E = Error

• Message class: F5A - Document Editing

• Message number: 369

• Message text: IBAN of mandate and IBAN of partner bank type are not identical

What causes this issue?

Either the partner bank type (that is, the bank details of the partner)
does not have an IBAN or it has one that differs from the mandate
entered. Consequently, automatic payments cannot be made.

System Response

This is a warning message. You can still continue processing.

How to fix this error?

Check the mandate and the partner bank type.
INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F5A369 - IBAN of mandate and IBAN of partner bank type are not identical ?

  The SAP error message F5A369 indicates that there is a mismatch between the IBAN (International Bank Account Number) of a mandate and the IBAN of the partner bank type in the system. This error typically arises in the context of payment processing, particularly when dealing with direct debits or credit transfers.
  Cause:
  
  Mismatch of IBANs: The IBAN associated with the mandate (the authorization for direct debit) does not match the IBAN of the partner bank account that is being used for the transaction.
  Incorrect Data Entry: There may have been a typographical error when entering the IBANs in the system.
  Changes in Bank Details: The bank account details may have changed, and the mandate has not been updated accordingly.
  Configuration Issues: There may be issues in the configuration of the payment methods or the bank details in the SAP system.
  
  Solution:
  
  Verify IBANs: Check both the IBAN of the mandate and the IBAN of the partner bank account to ensure they are identical. This can be done by reviewing the relevant records in the SAP system.
  Update Mandate: If the IBAN of the partner bank has changed, update the mandate with the correct IBAN.
  Correct Data Entry: If there was a typographical error, correct the IBAN in the relevant records.
  Review Configuration: Ensure that the configuration settings for payment processing and bank details are correctly set up in the SAP system.
  Test Transactions: After making the necessary corrections, test the transaction again to ensure that the error does not reoccur.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as BP (Business Partner) to check the partner bank details or FBL1N (Vendor Line Item Display) to review the mandates.
  Documentation: Refer to SAP documentation or help files for more detailed information on managing mandates and bank details.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error message F5A369 and ensure that your payment processing functions correctly.