How To Fix F5872 - Reference number has been changed

SAP Error Message - Details

• Message type: E = Error

• Message class: F5 - Document Editing

• Message number: 872

• Message text: Reference number has been changed

What causes this issue?

You have changed the reference number of a document which originated
from a billing document transfer. Changes may mean that the reference
to the document flow is lost.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F5872 - Reference number has been changed ?

  The SAP error message F5872 ("Reference number has been changed") typically occurs in the context of financial transactions, particularly when dealing with document postings or changes in reference numbers. This error indicates that the reference number associated with a financial document has been altered, which can lead to inconsistencies in the system.
  Causes:
  
  Manual Changes: A user may have manually changed the reference number in a financial document, which is not allowed if the document is already posted or processed.
  Data Migration: During data migration or system upgrades, reference numbers may be altered, leading to discrepancies.
  Integration Issues: If there are integrations with other systems (like third-party applications), changes in reference numbers might not be synchronized properly.
  Duplicate Entries: Attempting to post a document with a reference number that already exists in the system can trigger this error.
  
  Solutions:
  
  Check Document Status: Verify the status of the document in question. If it is already posted, you may need to reverse or adjust it rather than changing the reference number.
  Review Changes: If the reference number was changed, review the changes made to the document and ensure they comply with the system's requirements.
  Data Consistency: Ensure that all related documents and entries are consistent. If there are discrepancies, you may need to correct them before proceeding.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling reference numbers in your version of SAP.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for assistance. They may have more insights into the specific configuration of your SAP environment.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes (like FB03 for displaying documents) to investigate the issue further.
  User Authorizations: Ensure that users have the appropriate authorizations to make changes to financial documents.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Look for SAP Notes related to this error message, as they may provide patches or updates that address known issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.