How To Fix F5738 - ISR procedure is not active in company code &

F5738 - Overview

• Message type: E = Error

• Message class: F5 - Document Editing

• Message number: 738

• Message text: ISR procedure is not active in company code &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message F5738 - ISR procedure is not active in company code & ?

  The SAP error message F5738, which states "ISR procedure is not active in company code &," typically occurs in the context of the Integrated Service Request (ISR) functionality within SAP. This error indicates that the ISR procedure has not been activated for the specified company code, which is necessary for processing certain financial transactions or service requests.
  
  Cause:
  
  ISR Procedure Not Activated: The primary cause of this error is that the ISR procedure has not been activated for the specific company code in question.
  
  Configuration Issues: There may be configuration issues in the Financial Accounting (FI) module or the ISR settings that prevent the procedure from being recognized as active.
  Missing Authorization: Sometimes, the user may not have the necessary authorizations to access or activate the ISR procedure.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Activate ISR Procedure:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Financial Accounting (New) > Accounts Receivable and Accounts