How To Fix F5728 - Migrated clearing documents cannot be cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: F5 - Document Editing

• Message number: 728

• Message text: Migrated clearing documents cannot be cancelled

What causes this issue?

Documents that were cleared in R/2 and have since been migrated to the
ERP system cannot be processed with the 'Reset cleared items'
transaction.

System Response

Die gewnnsche Funktion kann nicht ausgefnhrt werden.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F5728 - Migrated clearing documents cannot be cancelled ?

  The SAP error message F5728, which states "Migrated clearing documents cannot be cancelled," typically occurs when you attempt to cancel a clearing document that has been migrated from a legacy system into SAP. This situation often arises during data migration processes, where historical data is imported into the SAP system.
  Cause:
  
  Migration Status: The clearing document in question has been migrated from a legacy system and is marked as such in the SAP database. Migrated documents are often treated differently than those created directly in SAP.
  Document Type Restrictions: Certain document types or statuses may not allow for cancellation, especially if they are linked to historical data.
  System Configuration: The system may be configured to prevent the cancellation of migrated documents to maintain data integrity.
  
  Solution:
  
  Check Document Status: Verify the status of the document you are trying to cancel. If it is indeed a migrated document, you will not be able to cancel it directly.
  Use Alternative Methods: Instead of cancelling the document, consider using alternative methods to reverse the effects of the clearing. This could involve creating a new document that offsets the original transaction.
  Consult with SAP Support: If you believe that the cancellation should be possible, or if you need to cancel a migrated document for a specific reason, consult with SAP support or your SAP administrator for guidance. They may provide a workaround or a specific transaction code that can be used.
  Review Migration Process: If this issue is frequent, review the migration process to ensure that documents are being migrated correctly and that the necessary configurations are in place to handle them in SAP.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FB08 (Reverse Document), and others that may help in managing financial documents.
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently updates its knowledge base with solutions and workarounds for common issues.
  Documentation: Review SAP documentation regarding document migration and handling of legacy data to understand the implications of migrated documents in your system.
  
  By following these steps, you should be able to address the error message F5728 effectively.