How To Fix F5707 - Payment release required; payment block set automatically


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F5 - Document Editing

  • Message number: 707

  • Message text: Payment release required; payment block set automatically

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  • INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message F5707 - Payment release required; payment block set automatically ?

    The SAP error message F5707, which states "Payment release required; payment block set automatically," typically occurs in the context of the Accounts Payable module when a payment block is applied to an invoice or payment request. This block prevents the payment from being processed until it is released.

    Causes:

    1. Automatic Payment Block: The system may have automatically set a payment block due to certain conditions, such as:

      • The invoice is not fully approved.
      • There are discrepancies between the invoice and the purchase order (e.g., price differences, quantity differences).
      • The vendor has a payment block set in their master data.
      • The payment terms or conditions are not met.
    2. Manual Payment Block: A user may have manually set a payment block on the invoice or payment request.

    3. Configuration Settings: Certain configuration settings in the SAP system may lead to automatic payment blocks based on specific criteria.

    Solutions:

    1. Review the Invoice: Check the invoice details to ensure that all necessary approvals are in place and that there are no discrepancies with the purchase order.

    2. Release the Payment Block:

      • Navigate to the relevant transaction (e.g., FB60 for invoices or F110 for payment runs).
      • Locate the invoice or payment request that has the block.
      • Release the payment block by changing the status or removing the block in the invoice or payment request.
    3. Check Vendor Master Data: Ensure that the vendor does not have a payment block set in their master data. If there is a block, it may need to be removed by an authorized user.

    4. Consult Configuration Settings: If the payment block is being set automatically, review the configuration settings in the SAP system to understand the criteria that trigger the block. This may require assistance from an SAP consultant or system administrator.

    5. Communicate with Relevant Departments: If the block is due to approval processes or discrepancies, communicate with the relevant departments (e.g., procurement, finance) to resolve any outstanding issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:

      • FB60: Enter Incoming Invoices
      • F110: Automatic Payment Transactions
      • ME23N: Display Purchase Order (to check for discrepancies)
    • SAP Notes: Check SAP Notes for any known issues or updates related to payment blocks and their resolution.

    • User Roles and Authorizations: Ensure that the user attempting to release the payment block has the necessary authorizations to do so.

    • Documentation: Refer to SAP documentation or user manuals for detailed procedures on handling payment blocks and related transactions.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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