How To Fix F5446 - Document & does not include a customer item

SAP Error Message - Details

• Message type: E = Error

• Message class: F5 - Document Editing

• Message number: 446

• Message text: Document & does not include a customer item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message F5446 - Document & does not include a customer item ?

  The SAP error message F5446, which states "Document & does not include a customer item," typically occurs in the context of financial transactions, particularly when dealing with customer-related documents such as invoices or credit memos. This error indicates that the document in question is expected to have a customer item, but it does not.
  Cause:
  
  Missing Customer Item: The document may not have been properly linked to a customer item, which is necessary for the transaction to be valid.
  Incorrect Document Type: The document type being used may not support customer items, or it may be configured incorrectly.
  Data Entry Error: There may have been an oversight during data entry, leading to the omission of the customer item.
  Configuration Issues: The configuration settings in the SAP system may not be set up to handle customer items correctly for the specific document type.
  
  Solution:
  
  Check Document Details: Review the document to ensure that it includes the necessary customer item. If it is missing, add the appropriate customer item.
  Verify Document Type: Ensure that the document type being used is appropriate for transactions involving customer items. If not, consider using a different document type.
  Review Configuration: Check the configuration settings in the SAP system related to the document type and customer items. Ensure that they are set up correctly to allow for customer items.
  Data Entry Review: If the document was created manually, review the data entry process to ensure that all required fields, including customer items, are filled out correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling customer items in the context of the document type you are working with.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as FB60 (Enter Incoming Invoice) or FB70 (Enter Outgoing Invoice).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Permissions: Ensure that the user has the necessary permissions to create or modify documents that include customer items.
  Testing in Development Environment: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.