How To Fix F4792 - Changing the credit account requires data reorganization


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F4 - Line items/balances/configuration

  • Message number: 792

  • Message text: Changing the credit account requires data reorganization

  • Show details Hide details
  • What causes this issue?

    When the credit account is changed, the total receivables is
    automatically adjusted. You must change any sales documents which
    exist, however, since the relevant credit account is stored there.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F4792 - Changing the credit account requires data reorganization ?

    The SAP error message F4792, which states "Changing the credit account requires data reorganization," typically occurs in the context of financial transactions, particularly when dealing with credit management or accounts receivable. This error indicates that there is a need for data reorganization in the system before you can change the credit account associated with a particular transaction or customer.

    Cause:

    1. Data Integrity Issues: The system has detected that the current data structure or relationships in the database do not allow for the change to be made safely. This could be due to inconsistencies in the data or dependencies that need to be resolved.
    2. Open Transactions: There may be open transactions or postings that are linked to the credit account, preventing changes until those transactions are cleared or reorganized.
    3. Configuration Settings: Certain configuration settings in the credit management module may require a reorganization of data when changes are made to credit accounts.

    Solution:

    1. Data Reorganization:

      • You may need to perform a data reorganization process. This can often be done through transaction codes like SARA (Archive Administration) or SDBA (Database Administration) depending on your specific SAP setup.
      • Consult with your SAP Basis team or system administrator to perform the necessary data reorganization.
    2. Check Open Items:

      • Review any open items or transactions associated with the credit account. Clear or resolve these items if possible.
      • Use transaction codes like FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display) to check for open items.
    3. Consult Documentation:

      • Review SAP documentation or notes related to this error message. SAP Notes can provide specific guidance or patches that may resolve the issue.
    4. System Configuration:

      • Ensure that the configuration settings for credit management are correctly set up. This may involve checking the settings in the SPRO configuration menu.
    5. Contact SAP Support:

      • If the issue persists after attempting the above solutions, consider reaching out to SAP support for further assistance. They may provide specific guidance based on your system's configuration and version.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Change Customer Credit Management) and FD33 (Display Customer Credit Management) to manage credit accounts.
    • SAP Notes: Search for SAP Notes related to error F4792 in the SAP Support Portal for any known issues or patches.
    • User Roles: Ensure that you have the necessary authorizations to make changes to credit accounts, as insufficient permissions can also lead to errors.

    By following these steps, you should be able to address the error message F4792 and successfully change the credit account as needed.

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