How To Fix F4790 - No payment history recorded previously for account &

SAP Error Message - Details

• Message type: E = Error

• Message class: F4 - Line items/balances/configuration

• Message number: 790

• Message text: No payment history recorded previously for account &

What causes this issue?

With the company code-dependent data of the customer master
record, it is determined whether the payment history is to be
recorded.
For customer &V1&, this indicator is not set in any of the company
codes belonging to the control area &V2& in which it is created.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F4790 - No payment history recorded previously for account & ?

  The SAP error message F4790, which states "No payment history recorded previously for account &," typically occurs when you are trying to access payment history for a customer or vendor account that does not have any recorded payment transactions. This can happen in various scenarios, such as when you are trying to view payment history in the payment run or during account analysis.
  Causes:
  
  No Transactions Recorded: The account in question has not had any payment transactions recorded, which means there is no payment history to display.
  Incorrect Account: The account number you are trying to access may be incorrect or does not exist in the system.
  Data Deletion: Payment history data may have been deleted or archived, leading to the absence of records.
  Configuration Issues: There may be configuration issues in the financial module that prevent the system from retrieving payment history.
  
  Solutions:
  
  Verify Account: Check to ensure that you are using the correct account number. Double-check for any typographical errors.
  Check Transaction History: Look into the transaction history for the account to confirm whether any payments have been recorded. If there are no transactions, this error is expected.
  Record Transactions: If the account is new or has not had any transactions, consider processing a payment or invoice to create a payment history.
  Review Data Archiving: If you suspect that data may have been archived or deleted, consult with your SAP administrator to check the archiving settings and see if the data can be restored.
  Consult Documentation: Review SAP documentation or help resources for any specific configurations related to payment history that may need to be adjusted.
  Contact Support: If the issue persists and you believe it should not be occurring, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display) to check account transactions.
  SAP Notes: Search for SAP Notes related to error F4790 for any patches or updates that may address the issue.
  User Roles and Permissions: Ensure that your user role has the necessary permissions to view payment history for the account in question.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the F4790 error message in SAP.