How To Fix F4712 - Credit limit for account & is maintained using account &

SAP Error Message - Details

• Message type: E = Error

• Message class: F4 - Line items/balances/configuration

• Message number: 712

• Message text: Credit limit for account & is maintained using account &

What causes this issue?

The credit limit for account &V1& at control area level is to be
managed for account &V2& (in the same control area).
This reference method causes the total of the receivables to be managed
for &V1& and for &V2&. The credit limit is only managed for &V2&, the
checks exceeding the credit limit are also only carried out there.
A two-level referencing is not possible.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F4712 - Credit limit for account & is maintained using account & ?

  The SAP error message F4712 indicates that there is an issue with the credit limit for a specific customer account. This message typically arises when a transaction is being processed that exceeds the credit limit set for that customer account. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Credit Limit Exceeded: The primary cause of this error is that the transaction amount exceeds the credit limit that has been set for the customer account in question.
  Account Configuration: The credit limit may be configured incorrectly or not updated to reflect the current business situation.
  Credit Management Settings: The credit management settings in SAP may not be properly configured, leading to discrepancies in credit limit checks.
  Multiple Accounts: The error message indicates that the credit limit is maintained using another account, which may suggest that there are multiple accounts involved, and the credit limit is not aligned across them.
  
  Solution:
  
  Review Credit Limit: Check the credit limit set for the customer account in the SAP system. You can do this by navigating to the customer master data (transaction code FD03 for display).
  Adjust Credit Limit: If necessary, adjust the credit limit to accommodate the transaction. This can be done by using transaction code FD32 (Change Credit Management).
  Check Open Items: Review any open items or outstanding invoices for the customer that may be affecting the available credit.
  Credit Management Configuration: Ensure that the credit management settings are correctly configured in the system. This may involve checking the credit control area settings and ensuring they align with your business requirements.
  Consult with Finance Team: If you are unsure about changing the credit limit, consult with your finance or credit management team to ensure that any adjustments are in line with company policy.
  Transaction Type: Ensure that the transaction type being processed is allowed under the current credit management settings.
  
  Related Information:
  
  Transaction Codes:
  
  FD03: Display Customer Master Data
  FD32: Change Credit Management
  FD33: Display Credit Management
  
  
  Credit Management: Familiarize yourself with SAP's credit management functionality, which includes settings for credit limits, risk categories, and credit checks.
  Documentation: Refer to SAP Help documentation for detailed information on credit management and error messages related to credit limits.
  User Roles: Ensure that you have the appropriate authorizations to view and change credit limits in the system.
  
  By following these steps, you should be able to resolve the F4712 error and ensure that the credit management process is functioning correctly within your SAP environment.