How To Fix F4710 - & customers refer to account & -> see customer for credit account


F4710 - Overview

  • Message type: E = Error

  • Message class: F4 - Line items/balances/configuration

  • Message number: 710

  • Message text: & customers refer to account & -> see customer for credit account

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  • What causes this issue?

    Customer &V2& is a credit account for &V1& other customers. Since a
    two-level reference is not possible, customer &V2& cannot belong to
    another credit account.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    If changes are to be made, they must be carried out in a consistent
    sequence. Only if the list of customers for whom &V2& is the credit
    account is empty, can a customer manage his credit limit with another
    customer.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F4710 - & customers refer to account & -> see customer for credit account ?
    The SAP error message F4710 typically indicates an issue related to the customer account and its associated credit account. This error often arises during financial transactions, such as when trying to post a document that involves customer accounts and their credit limits.
    
    Cause: Credit Limit Exceeded: The customer may have exceeded their credit limit, which prevents further transactions from being processed. Account Configuration: There may be an issue with the configuration of the customer account or the credit account in the system. Missing Master Data: The necessary master data for the customer or credit account may be incomplete or incorrect. Blocked Account: The customer account may be blocked for certain transactions, which can trigger this error. Incorrect Posting: The transaction being posted may not align with the expected account types or configurations.
    Solution: Check Credit Limit: Review the customer's credit limit and outstanding balance. If the limit is exceeded, consider adjusting the limit or collecting outstanding payments. Review Account

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