How To Fix F4701 - Preparatory settings for credit management not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: F4 - Line items/balances/configuration

• Message number: 701

• Message text: Preparatory settings for credit management not maintained

What causes this issue?

You have not defined your preliminary settings for credit management.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Carry out the appropriate settings in Customizing. To do so, in
Customizing for Financial Accounting, choose Accounts Receivable and
Accounts Payable -> Credit Management -> Credit Control Account ->
<DS:SIMG.SIMG_CFORFBT000CM>Define preliminary settings for credit
management</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F4701 - Preparatory settings for credit management not maintained ?

  The SAP error message F4701, which states "Preparatory settings for credit management not maintained," typically occurs when the system is unable to find the necessary configuration settings for credit management in the SAP system. This can happen in various scenarios, such as when trying to process a sales order, create a customer, or perform other financial transactions that involve credit checks.
  Cause:
  The error is usually caused by one or more of the following reasons:
  
  Missing Configuration: The credit management settings have not been properly configured in the system.
  Inconsistent Data: There may be inconsistencies in the data related to credit management, such as missing credit control area assignments.
  Incorrect Master Data: The customer master data may not have the necessary credit management information filled out.
  Authorization Issues: The user may not have the necessary authorizations to access or modify credit management settings.
  
  Solution:
  To resolve the F4701 error, you can follow these steps:
  
  
  Check Credit Management Configuration:
  
  Go to the SPRO transaction (SAP Reference IMG).
  Navigate to Financial Accounting (New) > Accounts Receivable and Accounts Payable > Credit Management > Basic Settings.
  Ensure that the necessary settings for credit management are maintained, including credit control areas and risk categories.
  
  
  
  Maintain Credit Control Area:
  
  Ensure that the credit control area is assigned to the company code and that it is properly configured.
  Check if the credit control area is assigned to the relevant customer master records.
  
  
  
  Review Customer Master Data:
  
  Use transaction code XD02 (Change Customer) or FD02 (Change Customer - Company Code) to check the customer master data.
  Ensure that the credit management data is filled out correctly, including credit limits and risk categories.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify credit management settings.
  You may need to consult with your SAP security team to verify the user's roles and authorizations.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. You can search for notes related to credit management and error F4701 in the SAP Support Portal.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Credit Management in SAP: This is a module that helps organizations manage customer credit limits and assess credit risk.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Change Customer Credit Management) and FD33 (Display Customer Credit Management) for managing credit data.
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring credit management settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Financials for further assistance.