How To Fix F4009 - No payment history was recorded up to now

SAP Error Message - Details

• Message type: E = Error

• Message class: F4 - Line items/balances/configuration

• Message number: 009

• Message text: No payment history was recorded up to now

What causes this issue?

In the company code-dependent part of the master data, you specified
that the payment history is to be recorded.
Since this specification, however, no incoming payment has been posted
for this customer so that there has been no payment history to update.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F4009 - No payment history was recorded up to now ?

  The SAP error message F4009 ("No payment history was recorded up to now") typically occurs when you are trying to process a payment or view payment history for a vendor or customer, but there is no payment history available in the system for the specified account. This can happen for several reasons:
  Causes:
  
  No Payments Made: The most common reason is that no payments have been made to the vendor or received from the customer for the specified period.
  Incorrect Account: The account number or customer/vendor ID entered may be incorrect, leading to no associated payment history.
  Data Not Updated: The payment history may not have been updated in the system due to a delay in processing or data entry errors.
  Selection Criteria: The selection criteria used in the report or transaction may be too restrictive, filtering out all available payment history.
  Document Type: The document type used for payments may not be configured to record payment history.
  
  Solutions:
  
  Verify Account Information: Check that the correct vendor or customer account number is being used. Ensure that there are no typographical errors.
  Check Payment Records: Look into the payment records for the vendor or customer to confirm whether any payments have been made. You can do this by checking the relevant transaction codes (e.g., FBL1N for vendor line items, FBL5N for customer line items).
  Adjust Selection Criteria: If you are using a report or transaction that allows for selection criteria, try broadening the criteria to see if any payment history appears.
  Review Document Types: Ensure that the document types used for payments are set up correctly in the system to record payment history.
  Consult with Finance Team: If you suspect that there should be payment history, consult with your finance or accounting team to verify if there are any issues with data entry or processing.
  Check for System Updates: If the system has recently undergone updates or changes, ensure that all relevant data has been migrated or updated correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display), FBL5N (Customer Line Item Display), and F-28 (Post Incoming Payments) to investigate further.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Permissions: Ensure that you have the necessary permissions to view payment history for the specified accounts.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult SAP documentation for further assistance.