Message type: E = Error
Message class: F2 - Master Data Maintenance: Customer, Vendor
Message number: 893
Message text: Internal error: Reference cust does not exist in sales master record
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F2893
- Internal error: Reference cust does not exist in sales master record ?The SAP error message F2893, which states "Internal error: Reference cust does not exist in sales master record," typically occurs when there is an issue with the customer master data in relation to sales documents. Here’s a breakdown of the cause, potential solutions, and related information:
Cause: Missing Customer Master Data: The customer referenced in the transaction does not exist in the sales master record. This could happen if the customer was not created properly or if it was deleted. Data Inconsistency: There may be inconsistencies in the data between the customer master and the sales area data. Incorrect Sales Area: The sales area (Sales Organization, Distribution Channel, Division) for the customer may not be set up correctly or may not match the sales document being processed. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the customer data.
Solution: Check Customer Master Data: Go to transaction code XD03 (Display Customer) or VD03 (Display
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