How To Fix F2875 - Internal error: The customer does not exist in the comp. code master rec.

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 875

• Message text: Internal error: The customer does not exist in the comp. code master rec.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message F2875 - Internal error: The customer does not exist in the comp. code master rec. ?

  The SAP error message F2875, which states "Internal error: The customer does not exist in the comp. code master rec," typically occurs when there is an attempt to process a transaction involving a customer that is not properly defined or does not exist in the company code master record. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Customer Master Data Issues: The customer may not be created in the specific company code you are trying to use. Each customer must be defined for each company code in which they are doing business.
  Data Inconsistencies: There may be inconsistencies or missing data in the customer master record, such as missing company code information.
  Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
  Technical Issues: There could be a technical issue or bug in the SAP system that is causing the error.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to the transaction code XD03 (Display Customer) or FD03 (Display Customer - Company Code) and check if the customer exists for the relevant company code.
  If the customer does not exist, you will need to create it using transaction code XD01 (Create Customer) or FD01 (Create Customer - Company Code).
  
  
  
  Verify Company Code Assignment:
  
  Ensure that the customer is assigned to the correct company code. You can do this by checking the customer master data in the relevant transaction.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access the customer data. This can be done by reviewing the user roles and authorizations in the SAP system.
  
  
  
  Check for Technical Issues:
  
  If the customer exists and is correctly set up, but the error persists, it may be necessary to check for any technical issues or bugs. This may involve consulting with your SAP Basis team or checking SAP Notes for any known issues related to this error.
  
  
  
  Consult SAP Support:
  
  If the issue cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance. They may provide patches or additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01, XD02, XD03: Create, Change, and Display Customer (General Data)
  FD01, FD02, FD03: Create, Change, and Display Customer (Company Code Data)
  
  
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. You can search for the error message number or keywords in the SAP Support Portal.
  
  
  Documentation: Review SAP documentation related to customer master data management for best practices and guidelines.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.