How To Fix F2807 - No active external product for the fuzzy search

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 807

• Message text: No active external product for the fuzzy search

What causes this issue?

The connection of an external product is required for the fuzzy search.
For more information, see Note 176559.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F2807 - No active external product for the fuzzy search ?

  The SAP error message F2807, which states "No active external product for the fuzzy search," typically occurs in the context of using the fuzzy search functionality in SAP, particularly when dealing with product searches in the system. This error indicates that the system is unable to find any active external product data that matches the criteria for the fuzzy search.
  Causes:
  
  No Active External Products: The most common cause is that there are no active external products defined in the system that can be used for the fuzzy search.
  Configuration Issues: There may be configuration issues in the fuzzy search settings or the external product catalog.
  Data Synchronization: The external product data may not be synchronized or updated in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the external product data.
  
  Solutions:
  
  
  Check External Product Configuration:
  
  Ensure that external products are correctly configured and active in the system. You can check this in the relevant transaction codes (e.g., MM03 for material master).
  
  
  
  Activate External Products:
  
  If there are no active external products, you may need to create or activate them. This can involve setting up the external product catalog or ensuring that the relevant data is imported into SAP.
  
  
  
  Review Fuzzy Search Settings:
  
  Check the settings for the fuzzy search in the system. Ensure that the search parameters and criteria are correctly defined.
  
  
  
  Data Synchronization:
  
  If the external product data is supposed to be synchronized from another system, ensure that the synchronization process is functioning correctly. You may need to run a data import or synchronization job.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to access the external product data. This may involve checking roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring and troubleshooting fuzzy search functionality.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), MM01 (Create Material), and others that may be involved in managing external products.
  SAP Notes: Check SAP Notes for any known issues or patches related to fuzzy search and external products.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.