How To Fix F2762 - There was neither a customer nor a vendor for contact person &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 762

  • Message text: There was neither a customer nor a vendor for contact person &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F2762 - There was neither a customer nor a vendor for contact person & ?

    The SAP error message F2762, which states "There was neither a customer nor a vendor for contact person &," typically occurs when you are trying to create or process a business partner (contact person) in SAP, but the system cannot find a corresponding customer or vendor record associated with that contact person.

    Cause:

    1. Missing Master Data: The contact person you are trying to use does not have an associated customer or vendor record in the system.
    2. Incorrect Configuration: The configuration settings for business partners may not be set up correctly, leading to the inability to link contact persons to customers or vendors.
    3. Data Entry Error: There may be a typo or incorrect entry in the contact person's details, preventing the system from recognizing the associated customer or vendor.

    Solution:

    1. Check Master Data:

      • Verify that the contact person has been correctly assigned to a customer or vendor. You can do this by checking the customer or vendor master data in the SAP system.
      • If the contact person does not exist in the customer or vendor records, you will need to create or update the relevant master data.
    2. Create or Update Customer/Vendor:

      • If the contact person is new, create a new customer or vendor record and ensure that the contact person is linked to it.
      • If the contact person already exists, ensure that the customer or vendor record is correctly set up to include the contact person.
    3. Review Configuration:

      • Check the configuration settings for business partners in the SAP system. Ensure that the settings allow for the creation and linking of contact persons to customers and vendors.
      • If necessary, consult with your SAP administrator or functional consultant to review and adjust the configuration.
    4. Data Validation:

      • Ensure that all required fields are filled out correctly when creating or updating the contact person, customer, or vendor records.
      • Look for any inconsistencies or missing information that could lead to this error.

    Related Information:

    • Transaction Codes: You may use transaction codes like BP (Business Partner), XD01 (Create Customer), or MK01 (Create Vendor) to manage business partner data.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to SAP documentation for detailed information on managing business partners, customers, and vendors.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.

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