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Message type: E = Error
Message class: F2 - Master Data Maintenance: Customer, Vendor
Message number: 762
Message text: There was neither a customer nor a vendor for contact person &
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F2762
- There was neither a customer nor a vendor for contact person & ?The SAP error message F2762, which states "There was neither a customer nor a vendor for contact person &," typically occurs when you are trying to create or process a business partner (contact person) in SAP, but the system cannot find a corresponding customer or vendor record associated with that contact person.
Cause:
- Missing Master Data: The contact person you are trying to use does not have an associated customer or vendor record in the system.
- Incorrect Configuration: The configuration settings for business partners may not be set up correctly, leading to the inability to link contact persons to customers or vendors.
- Data Entry Error: There may be a typo or incorrect entry in the contact person's details, preventing the system from recognizing the associated customer or vendor.
Solution:
Check Master Data:
- Verify that the contact person has been correctly assigned to a customer or vendor. You can do this by checking the customer or vendor master data in the SAP system.
- If the contact person does not exist in the customer or vendor records, you will need to create or update the relevant master data.
Create or Update Customer/Vendor:
- If the contact person is new, create a new customer or vendor record and ensure that the contact person is linked to it.
- If the contact person already exists, ensure that the customer or vendor record is correctly set up to include the contact person.
Review Configuration:
- Check the configuration settings for business partners in the SAP system. Ensure that the settings allow for the creation and linking of contact persons to customers and vendors.
- If necessary, consult with your SAP administrator or functional consultant to review and adjust the configuration.
Data Validation:
- Ensure that all required fields are filled out correctly when creating or updating the contact person, customer, or vendor records.
- Look for any inconsistencies or missing information that could lead to this error.
Related Information:
BP
(Business Partner), XD01
(Create Customer), or MK01
(Create Vendor) to manage business partner data.If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.
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