How To Fix F2760 - There was neither a customer nor a vendor for & KNVK records


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 760

  • Message text: There was neither a customer nor a vendor for & KNVK records

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F2760 - There was neither a customer nor a vendor for & KNVK records ?

    The SAP error message F2760, which states "There was neither a customer nor a vendor for & KNVK records," typically occurs when the system is trying to process a transaction that requires a customer or vendor master record, but it cannot find the necessary data in the system.

    Cause:

    1. Missing Master Data: The most common cause of this error is that the relevant customer or vendor master data does not exist in the system. This could happen if the records were never created or if they were deleted.
    2. Incorrect Configuration: There may be configuration issues in the system that prevent the proper linking of customer/vendor records to the relevant transactions.
    3. Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing or incomplete records.
    4. Incorrect Account Assignment: The account assignment in the transaction may not correspond to a valid customer or vendor.

    Solution:

    1. Check Master Data: Verify that the customer or vendor master records exist in the system. You can do this by using transaction codes like XD03 (for customers) or MK03 (for vendors) to display the records.
    2. Create Missing Records: If the records do not exist, create them using transaction codes XD01 (for customers) or MK01 (for vendors).
    3. Review Configuration: Check the configuration settings in the system to ensure that the customer/vendor accounts are properly set up and linked to the relevant company codes.
    4. Data Consistency Check: If data migration was involved, perform a consistency check to ensure that all necessary records were migrated correctly.
    5. Account Assignment Review: Review the account assignment in the transaction that triggered the error to ensure it is correctly linked to a valid customer or vendor.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for managing customer and vendor records, such as XD01, XD02, XD03 for customers and MK01, MK02, MK03 for vendors.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
    • Authorization Issues: Ensure that the user has the necessary authorizations to view or create customer/vendor records.
    • Consult Documentation: Review SAP documentation or help files for more detailed information on managing customer and vendor master data.

    By following these steps, you should be able to resolve the F2760 error and ensure that the necessary customer or vendor records are available for your transactions.

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