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How To Fix F2713 - Attributes for customer & were changed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 713

  • Message text: Attributes for customer & were changed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message F2713 - Attributes for customer & were changed ?

    The SAP error message F2713 ("Attributes for customer & were changed") typically indicates that there has been a change in the attributes of a customer master record that affects the processing of a transaction. This error can occur in various financial transactions, such as when trying to post an invoice or make a payment.

    Cause:

    1. Changes in Customer Master Data: The most common cause of this error is that the customer master data has been modified after the transaction was created. This could include changes to payment terms, credit limits, or other relevant attributes.
    2. Inconsistent Data: If there are inconsistencies between the customer master data and the transaction data, this error may be triggered.
    3. Authorization Issues: Sometimes, changes made by users without the necessary authorizations can lead to this error.

    Solution:

    1. Review Customer Master Data: Check the customer master record for any recent changes. You can do this by navigating to the customer master data transaction (e.g., transaction code XD03 for display).
    2. Revalidate the Transaction: If the transaction was created before the changes were made, you may need to revalidate or recreate the transaction to ensure it aligns with the updated customer data.
    3. Check for Incomplete Data: Ensure that all required fields in the customer master data are filled out correctly and that there are no missing or inconsistent entries.
    4. Consult with the User: If the changes were made by another user, consult with them to understand what changes were made and why.
    5. Authorization Check: Ensure that the user making the changes has the appropriate authorizations to modify customer data.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
    • Change Logs: You can check the change logs for the customer master data to see what attributes were changed and when. This can be done using transaction code SCDO or by checking the change documents in the customer master record.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Training: Ensure that users are trained on the implications of changing customer master data and how it can affect ongoing transactions.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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