How To Fix F2561 - Mandates were not adjusted; bank details do not contain an IBAN

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 561

• Message text: Mandates were not adjusted; bank details do not contain an IBAN

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message F2561 - Mandates were not adjusted; bank details do not contain an IBAN ?

  The SAP error message F2561, which states "Mandates were not adjusted; bank details do not contain an IBAN," typically occurs in the context of electronic payments and direct debits when the system requires an International Bank Account Number (IBAN) for processing transactions. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing IBAN: The primary cause of this error is that the bank details for the customer or vendor do not include an IBAN. This is essential for processing payments in many countries, especially in the European Union.
  Incorrect Configuration: The system may not be configured to handle IBANs properly, or the relevant fields may not be set up correctly in the vendor or customer master data.
  Data Entry Errors: There may be typographical errors or omissions in the bank details entered in the system.
  
  Solution:
  
  
  Update Bank Details:
  
  Navigate to the vendor or customer master data (transaction codes like FK02 for vendors or FD02 for customers).
  Ensure that the IBAN is correctly entered in the bank details section. If the IBAN is not available, you may need to obtain it from the customer or vendor.
  Save the changes.
  
  
  
  Check Configuration:
  
  Ensure that the system is configured to require IBANs for the relevant payment methods. This can be checked in the configuration settings under Financial Accounting (FI) > Accounts Receivable or Accounts Payable > Payment Transactions.
  Verify that the payment method settings are correctly configured to handle IBANs.
  
  
  
  Review Mandate Data:
  
  If you are working with direct debit mandates, ensure that the mandates are correctly set up and linked to the appropriate bank details that include the IBAN.
  
  
  
  Testing:
  
  After making the necessary updates, test the payment process again to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  IBAN Format: The IBAN is a standardized format for bank account numbers that includes a country code, check digits, and the bank account number itself. Ensure that the IBAN entered follows the correct format for the respective country.
  Regulatory Compliance: Many countries require the use of IBANs for cross-border transactions to comply with international banking regulations.
  Documentation: Refer to SAP documentation or help files for more detailed instructions on managing bank details and payment processing.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any specific patches or updates related to this error message.