How To Fix F2545 - Specify exactly one record in communication type &1 as default

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 545

• Message text: Specify exactly one record in communication type &1 as default

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message F2545 - Specify exactly one record in communication type &1 as default ?

  The SAP error message F2545, which states "Specify exactly one record in communication type &1 as default," typically occurs in the context of maintaining communication data for a business partner or customer/vendor master data. This error indicates that there are multiple records for a specific communication type (like email, phone, etc.), and the system requires that exactly one of these records be marked as the default.
  Cause:
  
  Multiple Records: There are multiple entries for the same communication type (e.g., multiple email addresses or phone numbers) for a business partner or customer/vendor.
  No Default Set: None of the records for that communication type is marked as the default.
  Incorrect Configuration: The configuration settings for communication types may not be set up correctly.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Access the Business Partner or Customer/Vendor Master Data:
  
  Go to the relevant transaction (e.g., BP for Business Partner or XD02 for Customer, MK02 for Vendor).
  
  
  
  Navigate to Communication Data:
  
  Find the section where communication data is maintained (e.g., under the "Address" or "Communication" tab).
  
  
  
  Review Communication Records:
  
  Check the entries for the specific communication type indicated in the error message (e.g., email, phone).
  Identify if there are multiple records for that communication type.
  
  
  
  Set Default Record:
  
  If there are multiple records, select one record to be the default. This is usually done by checking a box or selecting an option that marks it as the default.
  Ensure that all other records for that communication type are not marked as default.
  
  
  
  Save Changes:
  
  After making the necessary adjustments, save the changes to the master data.
  
  
  
  Validation:
  
  Re-attempt the action that triggered the error to ensure that it has been resolved.
  
  
  
  Related Information:
  
  Communication Types: Common communication types include email, phone, fax, etc. Each type can have multiple entries, but only one can be set as default.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing master data, such as BP, XD01, XD02, MK01, MK02, etc.
  Authorization: Ensure that you have the necessary authorizations to make changes to master data.
  Documentation: Refer to SAP documentation or help files for more detailed instructions on managing communication data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.