How To Fix F2453 - Related customer of vendor &1 is &2; however, entry in &3 is different


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 453

  • Message text: Related customer of vendor &1 is &2; however, entry in &3 is different

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Smart SAP Assistant

  • What is the cause and solution for SAP error message F2453 - Related customer of vendor &1 is &2; however, entry in &3 is different ?

    The SAP error message F2453 indicates a mismatch between the customer and vendor relationship in the system. Specifically, it suggests that the system has identified a related customer for a vendor, but the entry in the specified table (usually related to customer or vendor master data) is different from what is expected.

    Cause:

    1. Data Inconsistency: The primary cause of this error is a data inconsistency between the vendor master data and the customer master data. This can occur if:

      • The vendor is linked to a customer that has been changed or deleted.
      • There are multiple entries for the same vendor or customer with different details.
      • Manual changes were made to either the vendor or customer records that did not synchronize properly.
    2. Configuration Issues: There may be configuration issues in the system that lead to incorrect relationships being established between customers and vendors.

    3. Master Data Maintenance: If the master data for either the customer or vendor was not maintained correctly, it could lead to this error.

    Solution:

    1. Check Master Data:

      • Review the vendor master data (transaction code XK03) and customer master data (transaction code XD03) to ensure that the related entries are consistent.
      • Look for discrepancies in the customer number associated with the vendor.
    2. Correct Inconsistencies:

      • If you find inconsistencies, correct them by updating the vendor or customer master data as necessary.
      • Ensure that the related customer for the vendor is correctly defined in the system.
    3. Use Transaction Codes:

      • Use transaction codes like XK02 (Change Vendor) and XD02 (Change Customer) to make necessary adjustments.
      • If the issue is related to a specific table (as indicated by &3 in the error message), check that table for any discrepancies.
    4. Check Configuration:

      • If the issue persists, review the configuration settings related to customer-vendor integration in the SAP system. This may involve checking the settings in the Financial Accounting (FI) module.
    5. Consult Documentation:

      • Refer to SAP documentation or help notes for further guidance on resolving this specific error message.
    6. Seek Help from SAP Support:

      • If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is a recurring problem.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XK03, XK02, XD03, and XD02 for managing vendor and customer data.
    • Master Data Management: Understanding the principles of master data management in SAP can help prevent such issues in the future.
    • Integration Points: Be aware of how customer and vendor data is integrated within the SAP system, especially if you are using modules like SAP S/4HANA or SAP Business One.

    By following these steps, you should be able to identify and resolve the cause of the F2453 error message in SAP.

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