How To Fix F2077 - Customer & & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 077

• Message text: Customer & & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message F2077 - Customer & & does not exist ?

  The SAP error message F2077 ("Customer & & does not exist") typically occurs when you are trying to process a transaction related to a customer that the system cannot find in the database. This can happen for several reasons:
  Causes:
  
  Incorrect Customer Number: The customer number you are trying to use may be incorrect or mistyped.
  Customer Not Created: The customer may not have been created in the system yet.
  Customer Deactivation: The customer might have been deactivated or marked for deletion.
  Company Code Issues: The customer may not be assigned to the company code you are working with.
  Data Synchronization Issues: If you are using multiple systems or environments, there may be a delay in data synchronization.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number you are entering to ensure it is correct.
  Create Customer: If the customer does not exist, you may need to create a new customer record using transaction code XD01 (for general data) or FD01 (for company code data).
  Check Customer Status: Use transaction code XD03 or FD03 to check the status of the customer. Ensure that the customer is active and not marked for deletion.
  Company Code Assignment: Ensure that the customer is assigned to the correct company code. You can check this in the customer master data.
  Data Synchronization: If you are working in a system that integrates with other systems, ensure that the data is synchronized and up to date.
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  FD01: Create Customer (Company Code Data)
  FD02: Change Customer (Company Code Data)
  FD03: Display Customer (Company Code Data)
  
  
  
  User Authorizations: Ensure that you have the necessary authorizations to view or create customer records.
  
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may address specific issues related to customer master data.
  
  
  If the problem persists after checking these aspects, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.