How To Fix F0499 - Payment reference is removed in event of inconsistencies in payt process

SAP Error Message - Details

• Message type: E = Error

• Message class: F0 - FI batch program messages

• Message number: 499

• Message text: Payment reference is removed in event of inconsistencies in payt process

What causes this issue?

In certain countries (such as Estonia, Finland, Norway, and Sweden), the
correctness of the payment reference is verified upon entry. The
consistency of the business partners and banks involved is then checked
for these countries in the payment program. If the countries of the
business partner, business partner bank, house bank of the company code,
and intermediary banks are different, the payment reference is not
forwarded.
INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX

How to fix this error?

The message is activated in the standard system (E), but the check is
not carried out if the house bank used is an IHC bank. You can
deactivate the message (-) so that the payment reference is always
forwarded.
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If this message is not deactivated, the consistency of the countries of
business partners and banks is checked in the payment program. In a few
cases (alternative payee or payee is a customer) the correctness of the
payment reference is also checked in the payment program.
It may be useful to always run the check in the payment program, for
example, if you have configured the messages <DS:NA.F0468>F0468</>,
<DS:NA.F0493>F0493</>, <DS:NA.F0494>F0494</>, and <DS:NA.F0495>F0495</>
as warnings. In this case, you can change the message type to the value
A. If the payment reference is not correct during this check, it is not
transferred to the payment process, irrespective of all other settings.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F0499 - Payment reference is removed in event of inconsistencies in payt process ?

  The SAP error message F0499, which states "Payment reference is removed in event of inconsistencies in payment process," typically occurs during the payment processing in SAP when there are inconsistencies detected in the payment documents or related data. This error can arise from various issues, including:
  Causes:
  
  Inconsistent Data: There may be inconsistencies in the payment data, such as mismatched amounts, incorrect payment references, or discrepancies between the payment document and the invoice.
  Missing or Incorrect Master Data: Issues with vendor master data or customer master data can lead to inconsistencies.
  Payment Run Issues: If the payment run was not executed correctly or if there were errors during the payment run, it could lead to this error.
  Clearing Issues: If there are issues with clearing open items, such as items that cannot be cleared due to discrepancies, this error may occur.
  Configuration Issues: Incorrect configuration in the payment processing settings can also lead to inconsistencies.
  
  Solutions:
  
  Check Payment Document: Review the payment document for any inconsistencies. Ensure that the amounts, references, and other details are correct.
  Review Open Items: Check the open items for the vendor or customer involved in the payment. Ensure that all items are correctly cleared and that there are no discrepancies.
  Verify Master Data: Ensure that the vendor or customer master data is complete and accurate. Check for any missing or incorrect information.
  Re-run Payment Process: If the payment run was interrupted or not executed correctly, try re-running the payment process after resolving any identified issues.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific inconsistencies causing the error.
  Configuration Review: If the issue persists, review the configuration settings related to payment processing in SAP to ensure they are set up correctly.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as F110 (Automatic Payment Transactions) to manage payment runs and review payment documents.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for payment processing to understand the expected workflows and configurations.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial processes within SAP.