How To Fix F0414 - Payment method &2 in company code &1: Customer no. maintained incorrectly


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F0 - FI batch program messages

  • Message number: 414

  • Message text: Payment method &2 in company code &1: Customer no. maintained incorrectly

  • Show details Hide details
  • What causes this issue?

    The customer number was entered incorrectly or not maintained in the
    form data for payment method &V2& in company code &V1&.

    System Response

    All payments in company code &V1& with the payment method &V2& are
    ignored.

    How to fix this error?

    Maintain the customer number in line 3 of the issuer data according to
    the documentation for report &V3&:

    Example: PGI12345
    ELSE
    Example: AGC123456 (autogiro for customers that are companies), or
    AGI123456 (autogiro for private customers)
    ENDIF
    <DS:TRAN.FBZP>Maintain customer number</>
    Restart program &V3& to create the data medium.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F0414 - Payment method &2 in company code &1: Customer no. maintained incorrectly ?

    The SAP error message F0414 indicates that there is an issue with the payment method configuration for a customer in a specific company code. The message typically means that the payment method specified for the customer is not set up correctly or is not valid for the given company code.

    Cause:

    1. Incorrect Customer Master Data: The customer master data may have an incorrect or missing payment method.
    2. Payment Method Configuration: The payment method may not be defined for the specific company code or is not valid for the customer.
    3. Missing Payment Method in Customer Record: The payment method might not be assigned to the customer in the customer master data.
    4. Inconsistent Data: There may be inconsistencies between the payment method and the customer’s payment terms or other related settings.

    Solution:

    1. Check Customer Master Data:

      • Go to the customer master record (transaction code XD02 for general data or FD02 for company code data).
      • Verify that the payment method is correctly maintained for the customer in the relevant company code.
    2. Review Payment Method Configuration:

      • Use transaction code OBPM1 to check the configuration of payment methods.
      • Ensure that the payment method is defined for the company code in question and is valid for the customer type.
    3. Assign Payment Method:

      • If the payment method is missing, you can assign a valid payment method to the customer in the customer master data.
    4. Check Payment Terms:

      • Ensure that the payment terms associated with the customer are compatible with the payment method.
    5. Consult Documentation:

      • Review SAP documentation or consult with your SAP support team for specific configurations related to payment methods and customer data.

    Related Information:

    • Transaction Codes:
      • XD02: Change Customer Master Data
      • FD02: Change Customer Master Data (Company Code)
      • OBPM1: Payment Method Configuration
    • SAP Notes: Check for any relevant SAP Notes that might address specific issues related to payment methods and customer configurations.
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to customer master data and payment method configurations.

    By following these steps, you should be able to resolve the F0414 error and ensure that the payment method is correctly maintained for the customer in the specified company code.

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