How To Fix EZ704 - User &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: EZ - Print workbench

• Message number: 704

• Message text: User &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EZ704 - User &1 does not exist ?

  The SAP error message EZ704 ("User &1 does not exist") typically indicates that the system is unable to find the specified user in the user master records. This can occur in various scenarios, such as when trying to assign roles, execute transactions, or perform actions that require user authentication.
  Causes:
  
  User Does Not Exist: The user ID specified in the error message has not been created in the SAP system.
  User Deactivation: The user may exist but has been deactivated or locked.
  Typographical Error: There may be a typo in the user ID being referenced.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to view or access the user master data.
  Client-Specific Data: The user may exist in a different client within the SAP system, and the current client does not have that user.
  
  Solutions:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists. Enter the user ID and see if the user master record is available.
  
  
  
  Create User:
  
  If the user does not exist, create a new user using transaction code SU01. Ensure to fill in all required fields and assign appropriate roles and profiles.
  
  
  
  Unlock/Reactivate User:
  
  If the user exists but is locked or inactive, unlock or reactivate the user in transaction code SU01.
  
  
  
  Verify User ID:
  
  Double-check the user ID for any typographical errors. Ensure that the correct user ID is being referenced.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access user master data. This may involve checking roles and profiles assigned to the user.
  
  
  
  Client Check:
  
  Verify that you are in the correct client. If the user exists in another client, you may need to switch to that client or create the user in the current client.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SUIM: User Information System (to check user roles and authorizations)
  
  
  
  User Master Record: Contains all the information related to a user, including roles, profiles, and authorizations.
  
  
  Authorization Objects: Ensure that the user has the necessary authorization objects to perform the required actions.
  
  
  If the issue persists after checking the above points, it may be necessary to consult with your SAP Basis or security team for further investigation.