How To Fix EZ583 - Output request for spool request &1 has status &2: Output incomplete


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EZ - Print workbench

  • Message number: 583

  • Message text: Output request for spool request &1 has status &2: Output incomplete

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  • trados = docu -> fi -> fica

    What causes this issue?

    The output of spool request &V1& could not be completed and terminated
    with errors. The status of the related output request is &V2&.

    System Response

    The print transaction could not be executed completely.

    How to fix this error?

    Check the status of the spool request and its output request and if
    necessary, trigger the output again.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EZ583 - Output request for spool request &1 has status &2: Output incomplete ?

    The SAP error message EZ583 indicates that there is an issue with the output request for a spool request. Specifically, it states that the output request has a status of "incomplete." This can occur for various reasons, and understanding the cause and potential solutions can help resolve the issue.

    Cause:

    1. Incomplete Processing: The spool request may not have been fully processed, possibly due to a system error or interruption during the output generation.
    2. Printer Issues: There may be issues with the printer configuration, such as the printer being offline, out of paper, or having a hardware malfunction.
    3. Output Device Configuration: The output device may not be correctly configured in SAP, leading to issues in processing the output request.
    4. Authorization Issues: The user may not have the necessary authorizations to access or process the spool request.
    5. Spool Request Deletion: The spool request may have been deleted or is no longer available in the system.

    Solution:

    1. Check Spool Request Status: Use transaction code SP01 to check the status of the spool request. Look for any error messages or indications of what might have gone wrong.
    2. Reprocess the Output Request: If the spool request is incomplete, you can try to reprocess it. This can often be done by selecting the spool request and choosing the option to reprint or resend the output.
    3. Check Printer Status: Ensure that the printer is online and functioning correctly. Check for any hardware issues, paper jams, or connectivity problems.
    4. Review Output Device Configuration: Verify that the output device is correctly configured in SAP. You can check this in transaction SPAD (Spool Administration) to ensure that the device is set up properly.
    5. Check Authorizations: Ensure that the user has the necessary authorizations to access and process the spool request. This may involve checking user roles and permissions.
    6. Consult Logs: Check the system logs for any related error messages that might provide more context on why the output request is incomplete. You can use transaction SM21 to view system logs.
    7. Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes:
      • SP01: Spool Request Overview
      • SPAD: Spool Administration
      • SM21: System Log
    • Documentation: Refer to SAP Help documentation for more details on spool management and troubleshooting output issues.
    • User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify the cause of the EZ583 error and take appropriate action to resolve it.

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