How To Fix EZ585 - No spool requests found for the selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: EZ - Print workbench

• Message number: 585

• Message text: No spool requests found for the selection criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EZ585 - No spool requests found for the selection criteria ?

  The SAP error message EZ585 ("No spool requests found for the selection criteria") typically occurs when you are trying to access spool requests (which are generated when printing or outputting documents) but the system cannot find any spool requests that match the criteria you have specified.
  Causes:
  
  Incorrect Selection Criteria: The criteria you entered (such as date range, user, or status) may not match any existing spool requests.
  No Spool Requests Created: There may simply be no spool requests generated for the specified criteria.
  Spool Requests Deleted: The spool requests may have been deleted or purged from the system.
  Authorization Issues: You may not have the necessary authorizations to view the spool requests.
  System Configuration: There may be issues with the spool configuration in the SAP system.
  
  Solutions:
  
  Check Selection Criteria: Review and adjust the selection criteria you are using to search for spool requests. Ensure that the date range and other parameters are correct.
  Verify Spool Requests: Check if any spool requests have been created by using broader criteria or by checking the spool request list without filters.
  Check User Authorizations: Ensure that you have the necessary authorizations to view spool requests. You may need to contact your SAP administrator for assistance.
  Review Spool Administration: If you suspect that spool requests have been deleted, check with your system administrator to see if there are any retention policies or if the spool requests have been archived.
  System Configuration: If the issue persists, consult with your SAP Basis team to ensure that the spool system is configured correctly and that there are no underlying issues affecting spool request generation.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SP01 (to view spool requests) or SP02 (to view your own spool requests) to investigate further.
  SAP Notes: Check SAP Notes for any known issues or patches related to spool requests.
  Documentation: Refer to SAP documentation for more details on managing spool requests and troubleshooting related issues.
  
  If the problem continues after trying these solutions, it may be beneficial to engage with SAP support for more in-depth troubleshooting.