How To Fix EWBPROCCUST014 - Position the cursor on a process step

SAP Error Message - Details

• Message type: E = Error

• Message class: EWBPROCCUST - Process: customizing

• Message number: 014

• Message text: Position the cursor on a process step

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EWBPROCCUST014 - Position the cursor on a process step ?

  The SAP error message EWBPROCCUST014 with the description "Position the cursor on a process step" typically occurs in the context of the SAP Extended Warehouse Management (EWM) or similar processes where you are trying to configure or manage process steps in a workflow or process chain.
  Cause:
  This error usually indicates that the system expects you to select or position the cursor on a specific process step before performing an action. It may occur due to one of the following reasons:
  
  No Selection Made: You have not selected any process step in the configuration or process chain.
  Incorrect Navigation: You may have navigated to a screen or area where the system requires a specific selection to proceed.
  User Interface Issue: Sometimes, the user interface may not be responding correctly, leading to confusion about where to click or select.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Select a Process Step: Ensure that you have clicked on or highlighted a specific process step in the configuration screen. The cursor should be positioned on a valid step before you attempt to execute any further actions.
  
  
  Check for Active Steps: Make sure that the process step you are trying to work with is active and valid. If it is inactive or not properly configured, you may need to adjust its settings.
  
  
  Refresh the Screen: If you believe you have selected a process step but still receive the error, try refreshing the screen or navigating away and back to the configuration area.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific module you are working with. This can provide insights into the expected workflow and any prerequisites for the actions you are trying to perform.
  
  
  User Permissions: Ensure that you have the necessary permissions to access and modify the process steps. Lack of permissions can sometimes lead to unexpected behavior.
  
  
  Contact Support: If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with the transaction codes related to EWM or the specific module you are working with, as they may provide alternative ways to access the process steps.
  Training Materials: If you are new to SAP EWM or the specific process, consider reviewing training materials or guides that cover the configuration of process steps.
  
  By following these steps, you should be able to resolve the error and continue with your configuration or process management tasks in SAP.