How To Fix EWBPROCCUST013 - Position the cursor on the step area

SAP Error Message - Details

• Message type: E = Error

• Message class: EWBPROCCUST - Process: customizing

• Message number: 013

• Message text: Position the cursor on the step area

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EWBPROCCUST013 - Position the cursor on the step area ?

  The SAP error message EWBPROCCUST013 typically occurs in the context of the Electronic Waybill (EWB) process, particularly when there is an issue with the configuration or data entry in the EWB process. The message "Position the cursor on the step area" suggests that the user needs to focus on a specific area of the application to resolve the issue.
  Cause:
  
  Configuration Issues: The error may arise due to incorrect or incomplete configuration settings in the EWB process.
  Data Entry Errors: There may be missing or incorrect data in the fields required for processing the EWB.
  Authorization Issues: The user may not have the necessary permissions to perform the action related to the EWB.
  Technical Glitches: Sometimes, the error can be due to temporary technical issues or bugs in the SAP system.
  
  Solution:
  
  
  Check Configuration:
  
  Ensure that the EWB configuration is correctly set up in the system. This includes checking the relevant customizing settings in SPRO (SAP Project Reference Object).
  Verify that all necessary parameters for the EWB process are correctly defined.
  
  
  
  Review Data Entry:
  
  Go through the data entered in the EWB transaction. Make sure all mandatory fields are filled out correctly.
  Look for any inconsistencies or errors in the data that might be causing the issue.
  
  
  
  User Authorizations:
  
  Check if the user has the required authorizations to execute the EWB process. If not, consult with your SAP security team to grant the necessary permissions.
  
  
  
  Positioning the Cursor:
  
  Follow the instruction in the error message to position the cursor on the step area indicated in the application. This may provide additional context or options to resolve the issue.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation and provides solutions for known issues.
  
  
  
  Technical Support:
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes related to EWB, such as J1B1N (for EWB generation) and J1B2N (for EWB cancellation).
  Documentation: Review SAP documentation on Electronic Waybill processes to understand the requirements and configurations better.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the EWBPROCCUST013 error message in SAP.