How To Fix EWA716 - Debit memo request &1 was reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: EWA - IS-U-WA: Waste Management

• Message number: 716

• Message text: Debit memo request &1 was reversed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EWA716 - Debit memo request &1 was reversed ?

  The SAP error message EWA716 indicates that a debit memo request has been reversed. This typically occurs in the context of billing and invoicing processes within the SAP system. Here’s a breakdown of the cause, potential solutions, and related information for this error message:
  Cause:
  
  
  Reversal of Debit Memo Request: The primary cause of this error is that a debit memo request (DMR) has been reversed. This could happen due to various reasons, such as:
  
  A mistake in the original debit memo request.
  A change in the billing conditions or customer agreement.
  A manual reversal initiated by a user.
  
  
  
  System Configuration Issues: Sometimes, the error may arise due to incorrect configuration settings in the SAP system related to billing or invoicing.
  
  
  Data Integrity Issues: There may be inconsistencies in the data related to the debit memo request, such as missing or incorrect entries in related tables.
  
  
  Solution:
  
  
  Check the Status of the Debit Memo Request: Verify the status of the debit memo request in the system. You can do this by navigating to the relevant transaction (e.g., VF03 for displaying billing documents) and checking if the DMR has indeed been reversed.
  
  
  Review Reversal Reasons: If the DMR was reversed, check the reason for the reversal. This can provide insights into whether it was a user-initiated action or a system-triggered event.
  
  
  Recreate the Debit Memo Request: If the reversal was not intended, you may need to recreate the debit memo request. Ensure that all necessary data is accurate and complete.
  
  
  Consult with Your SAP Support Team: If you are unable to resolve the issue, it may be beneficial to consult with your SAP support team or a functional consultant who can analyze the specific configuration and data integrity issues.
  
  
  Check Configuration Settings: Review the configuration settings related to billing and invoicing in the SAP system to ensure they are set up correctly.
  
  
  Transaction Logs: Check transaction logs for any errors or warnings that occurred during the processing of the debit memo request.
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide guidance on handling debit memo requests and their reversals.
  Documentation: Review SAP documentation related to billing processes, debit memo requests, and error handling.
  User Training: Ensure that users involved in the billing process are adequately trained to minimize errors that could lead to unintended reversals.
  
  By following these steps, you should be able to identify the cause of the EWA716 error and take appropriate action to resolve it.