How To Fix EWA500 - Database error! No history (service) exists for &1 &2 &3 &4

SAP Error Message - Details

• Message type: E = Error

• Message class: EWA - IS-U-WA: Waste Management

• Message number: 500

• Message text: Database error! No history (service) exists for &1 &2 &3 &4

What causes this issue?

The database does not contain a history for the named object. This is a
fatal database error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

INCLUDE ISU_SAP OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EWA500 - Database error! No history (service) exists for &1 &2 &3 &4 ?

  The SAP error message EWA500, which states "Database error! No history (service) exists for &1 &2 &3 &4," typically indicates that the system is unable to find historical data for a specific service or component in the system. This error can occur in various contexts, often related to the EarlyWatch Alert (EWA) or other monitoring services.
  Causes:
  
  Missing Data: The most common cause is that the historical data for the specified service or component has not been collected or is missing from the database.
  Configuration Issues: There may be configuration issues in the monitoring setup that prevent data from being collected or stored properly.
  Database Issues: There could be underlying database issues, such as corruption or connectivity problems, that prevent access to the historical data.
  Service Not Activated: The specific service for which the history is being requested may not be activated or configured in the system.
  
  Solutions:
  
  Check Configuration: Verify that the relevant monitoring services are correctly configured and activated in your SAP system. Ensure that the necessary settings for data collection are in place.
  Data Collection: Ensure that the data collection jobs are running as expected. You may need to manually trigger the data collection process if it has not been executed.
  Database Integrity: Check the integrity of the database. If there are issues, you may need to perform database repairs or restore from a backup.
  Review Logs: Look at the system logs (transaction SM21) for any related errors or warnings that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with the error details and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (Dump Analysis), SM21 (System Log), and SOST (SAPconnect Send Requests) to troubleshoot further.
  EarlyWatch Alert: If this error is related to the EarlyWatch Alert, ensure that the EWA reports are being generated correctly and that the system is configured to collect the necessary data.
  Documentation: Review SAP documentation related to monitoring and performance analysis for additional insights and best practices.
  
  By following these steps, you should be able to identify the root cause of the EWA500 error and implement a solution to resolve it.