How To Fix EVAL_IV_ITM009 - Credit memo/subsequent credit item not to be settled (No amount)

SAP Error Message - Details

• Message type: E = Error

• Message class: EVAL_IV_ITM - Messages During Reading of Item Data

• Message number: 009

• Message text: Credit memo/subsequent credit item not to be settled (No amount)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EVAL_IV_ITM009 - Credit memo/subsequent credit item not to be settled (No amount) ?

  The SAP error message EVAL_IV_ITM009 indicates that a credit memo or subsequent credit item is not eligible for settlement because there is no amount associated with it. This error typically arises in the context of invoice verification and settlement processes in SAP, particularly when dealing with credit memos in the context of accounts payable or receivable.
  Cause:
  
  Zero Amount: The most common cause of this error is that the credit memo or subsequent credit item has a zero amount. This can happen if the credit memo was created incorrectly or if it was intended to offset another transaction but was not properly recorded.
  Incorrect Configuration: There may be configuration issues in the system that prevent the credit memo from being processed correctly.
  Document Status: The status of the document may not allow for settlement. For example, if the document is in a blocked status or has not been fully processed.
  Missing Reference: The credit memo may not be properly linked to the original invoice or transaction it is meant to offset.
  
  Solution:
  
  Check the Amount: Verify the amount on the credit memo. If it is indeed zero, you will need to correct the credit memo to reflect the appropriate amount.
  Review Document Status: Check the status of the credit memo and ensure it is not blocked or in a status that prevents settlement.
  Link to Original Document: Ensure that the credit memo is correctly linked to the original invoice or transaction. If it is not, you may need to create a new credit memo or adjust the existing one.
  Configuration Review: If the issue persists, review the configuration settings related to credit memos and invoice verification in your SAP system. This may involve consulting with your SAP administrator or functional consultant.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling credit memos and related error messages.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as FB60 (Enter Incoming Invoice) or FB65 (Enter Credit Memo) to review or create credit memos.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to process credit memos and settlements.
  
  If the problem continues after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.