How To Fix EVAL_IV_HD011 - Header score cannot be determined due to missing item score

SAP Error Message - Details

• Message type: E = Error

• Message class: EVAL_IV_HD - Messages During Reading of Document Headers

• Message number: 011

• Message text: Header score cannot be determined due to missing item score

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EVAL_IV_HD011 - Header score cannot be determined due to missing item score ?

  The SAP error message EVAL_IV_HD011, which states "Header score cannot be determined due to missing item score," typically occurs in the context of SAP's evaluation or scoring processes, often related to the evaluation of items in a sales order, purchase order, or similar transactional context. This error indicates that the system is unable to calculate a score for the header level (e.g., the overall order) because one or more item-level scores are missing.
  Cause:
  
  Missing Item Scores: The most common cause of this error is that one or more items in the document do not have a score assigned. This could be due to incomplete data entry or issues in the scoring logic.
  Data Inconsistencies: There may be inconsistencies in the data related to the items, such as missing or incorrect attributes that are required for scoring.
  Configuration Issues: The scoring configuration in the system may not be set up correctly, leading to the inability to calculate scores for certain items.
  Custom Logic: If there are custom enhancements or logic implemented in the scoring process, they may not be functioning as expected.
  
  Solution:
  
  Check Item Scores: Review the items in the document to ensure that all necessary data for scoring is present. This includes checking for any missing attributes or values that are required for the scoring calculation.
  Review Configuration: Check the configuration settings related to scoring in the SAP system. Ensure that all necessary scoring criteria and rules are defined correctly.
  Data Validation: Validate the data for each item to ensure that it meets the requirements for scoring. This may involve checking for missing fields or incorrect data types.
  Debugging: If you have access to the development environment, consider debugging the scoring logic to identify where the failure occurs. This can help pinpoint the exact reason for the missing item score.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with. There may be known issues or additional guidance available.
  Contact Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP support for assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to the evaluation process (e.g., ME23N for purchase orders, VA03 for sales orders) to review the documents in question.
  User Exits and BAdIs: If there are custom enhancements in place, review any user exits or Business Add-Ins (BAdIs) that may affect the scoring process.
  
  By following these steps, you should be able to identify the cause of the EVAL_IV_HD011 error and implement a solution to resolve it.