How To Fix ESH_TST_SMK_MSG002 - User &1 is not locked

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_TST_SMK_MSG - Smoke Test

• Message number: 002

• Message text: User &1 is not locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_TST_SMK_MSG002 - User &1 is not locked ?

  The SAP error message ESH_TST_SMK_MSG002 indicates that a user is not locked in the system, which typically means that the system is trying to perform an operation that requires the user to be in a locked state, but the user is currently active and not locked.
  Cause:
  
  User Status: The user is not locked in the SAP system. This could happen if the system is trying to execute a transaction or process that requires the user to be locked for security or data integrity reasons.
  Configuration Issue: There may be a configuration setting that expects users to be locked during certain operations, but the user is not in that state.
  Process Logic: The logic of the process being executed may incorrectly assume that the user should be locked.
  
  Solution:
  
  
  Lock the User: If the operation requires the user to be locked, you can manually lock the user account. This can be done by:
  
  Navigating to transaction SU01 (User Maintenance).
  Entering the username and clicking on the "Lock" button.
  Save the changes.
  
  
  
  Review Process Requirements: Check the documentation or requirements for the process you are trying to execute. Ensure that locking the user is indeed necessary and that you are following the correct procedure.
  
  
  Check Configuration: If this is a recurring issue, review the configuration settings related to user management and the specific process you are working with. You may need to consult with your SAP Basis or security team.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that might address this specific error message. There may be patches or updates that resolve the issue.
  
  
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  User Locking Mechanism: Understand how user locking works in SAP and the implications of locking/unlocking users.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU10 (Mass User Maintenance), and SU53 (Authorization Check).
  Security Policies: Review your organization's security policies regarding user access and locking mechanisms to ensure compliance.
  
  By following these steps, you should be able to address the error message and understand the context in which it occurs.