How To Fix ESH_TST_SMK_MSG001 - User &1 is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_TST_SMK_MSG - Smoke Test

• Message number: 001

• Message text: User &1 is locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_TST_SMK_MSG001 - User &1 is locked ?

  The SAP error message ESH_TST_SMK_MSG001 indicates that a user is locked in the system. This typically occurs when a user has exceeded the maximum number of allowed login attempts or has been manually locked by an administrator for security reasons.
  Cause:
  
  Excessive Failed Login Attempts: The user may have entered incorrect credentials multiple times, leading to an automatic lockout.
  Manual Locking: An administrator may have locked the user account for security reasons, such as suspicious activity or policy violations.
  Password Expiration: If the user's password has expired and they have not updated it, the account may be locked.
  System Configuration: Certain system settings may enforce stricter security policies, leading to more frequent lockouts.
  
  Solution:
  
  
  Unlock the User Account:
  
  An SAP administrator can unlock the user account using transaction code SU01 (User Maintenance).
  Enter the user ID and click on the "Lock/Unlock" button to unlock the account.
  
  
  
  Check User Status:
  
  In transaction SU01, check the user status to see if the account is locked and review any relevant messages.
  
  
  
  Reset Password:
  
  If the password has expired, the administrator can reset the password in the same transaction (SU01).
  
  
  
  Review Security Policies:
  
  Review the system's security policies regarding password management and account lockout settings to prevent future occurrences.
  
  
  
  User Education:
  
  Educate users about password policies, including the importance of using correct credentials and updating passwords regularly.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (for unlocking multiple users)
  SU53: Display Authorization Check (to troubleshoot authorization issues)
  
  
  
  System Settings:
  
  Check the profile parameters related to user lockout settings, such as login/failure_action and login/failure_logon_delay.
  
  
  
  Audit Logs:
  
  Review system logs (transaction SM21) to identify the reason for the lockout and any suspicious activities.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may provide additional guidance or updates related to user management and security.
  
  
  
  By following these steps, you should be able to resolve the issue of the locked user account and prevent future occurrences.