How To Fix ESH_SE_SEARCH020 - Template &1 is switched off. Connector cannot be created

SAP Error Message - Details

• Message type: E = Error

• Message class: ESH_SE_SEARCH - Search

• Message number: 020

• Message text: Template &1 is switched off. Connector cannot be created

What causes this issue?

Template &V1& is selected for creating a search connector. Template &V1&
is switched off.

System Response

The update process cannot create the search connector.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to create the search connector, you need to switch on the
selected template.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ESH_SE_SEARCH020 - Template &1 is switched off. Connector cannot be created ?

  The SAP error message ESH_SE_SEARCH020 indicates that a specific template (denoted by &1) is switched off, which prevents the creation of a connector in the Enterprise Search (ESH) environment. This error typically arises in the context of configuring or managing search connectors in SAP's Enterprise Search framework.
  Cause:
  
  Template Configuration: The template specified in the error message is not activated or is disabled in the system. This can happen if the template was intentionally switched off or if there was a configuration change that affected its status.
  Missing Authorizations: Sometimes, the user may not have the necessary authorizations to access or activate the template.
  System Settings: There may be system-wide settings or parameters that affect the availability of the template.
  
  Solution:
  
  
  Activate the Template:
  
  Go to the SAP GUI and navigate to the relevant transaction for managing search connectors (e.g., EHS_SE_TEMPLATES).
  Check the status of the template indicated in the error message.
  If it is switched off, activate it by changing its status to "active."
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to manage templates and connectors. This may involve checking roles and permissions in the user profile.
  
  
  
  Review System Settings:
  
  Check if there are any system-wide settings that might be affecting the template's availability. This could involve consulting with your SAP Basis team or reviewing system documentation.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to Enterprise Search and the specific template you are working with. There may be additional configuration steps or prerequisites that need to be fulfilled.
  
  
  
  Restart Services:
  
  In some cases, restarting the relevant services or the entire system may help in resolving temporary issues related to the template.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance on this error message.
  Enterprise Search Configuration: Familiarize yourself with the overall configuration of Enterprise Search in your SAP system, including how templates and connectors are managed.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance, providing them with the error details and any steps you have already taken.
  
  By following these steps, you should be able to resolve the error and successfully create the connector in your SAP Enterprise Search environment.