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How To Fix ESH_PS_MSG002 - Personalized Search is switched ON for all users


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ESH_PS_MSG - ESH Personalized Search

  • Message number: 002

  • Message text: Personalized Search is switched ON for all users

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ESH_PS_MSG002 - Personalized Search is switched ON for all users ?

    The SAP error message ESH_PS_MSG002 indicates that the Personalized Search feature is enabled for all users in the SAP system. This message typically arises in the context of the SAP Enterprise Search (SAP ESH) functionality, which allows users to personalize their search experience.

    Cause:

    The error message is triggered when the system detects that the Personalized Search feature is activated for all users, which may not be the intended configuration. This can lead to performance issues or unexpected behavior in search results, especially if the personalization settings are not properly managed.

    Solution:

    To resolve this issue, you can take the following steps:

    1. Check Configuration Settings:

      • Navigate to the SAP system settings related to the Enterprise Search configuration.
      • Look for the settings that control the personalization feature. This can typically be found in the transaction code /IWFND/MAINT_SERVICE or through the SAP Fiori Launchpad.
    2. Disable Personalization for All Users:

      • If it is determined that personalization should not be enabled for all users, you can disable it. This can usually be done in the configuration settings where you can specify whether personalization is allowed or not.
      • You may need to adjust the settings in the SAP NetWeaver or SAP Fiori configuration, depending on your system landscape.
    3. User-Specific Settings:

      • If personalization is desired for specific users, ensure that the settings are configured to allow personalization only for those users. This may involve creating user roles or profiles that enable personalized search.
    4. Consult Documentation:

      • Refer to the official SAP documentation for Enterprise Search and personalization settings. This can provide detailed guidance on how to configure these features correctly.
    5. Testing:

      • After making changes, conduct tests to ensure that the search functionality works as expected and that the error message no longer appears.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance on configuring personalized search.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.

    By following these steps, you should be able to resolve the ESH_PS_MSG002 error and configure the personalized search feature according to your organization's needs.

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